FAQ
Standard delivery takes 3–5 business days across Pakistan for Rs. 200, with free delivery on orders above Rs. 1,500. See our Shipping Info page for full details.
Yes! Cash on Delivery (COD) is currently our only available payment option.
We never hide what a piece is made of. Every BASHI product is fashion jewelry finished in gold-tone or silver-tone plating, with enamel, crystal, or pearl-style detailing exactly as shown in the photos — we do not make material claims we cannot verify, and we clearly say so on every product page.
We offer hassle-free returns within 7 days of delivery on most items. Earrings can’t be returned for hygiene reasons unless defective, and final-sale items can’t be returned at all. The item must be unused and in original condition with all tags attached. See our Returns Policy for full details.
Store jewelry in the provided pouch when not in use. Avoid contact with water, perfume, and chemicals. Clean with a soft dry cloth. See our full Jewelry Care Guide.
Orders can be cancelled or modified within 2 hours of placing. After dispatch, changes are not possible. Contact us on WhatsApp as soon as possible for urgent changes.
All BASHI jewelry comes in elegant branded packaging. If you need special gift wrapping or a personalized note, mention it in your order notes at checkout — we will be happy to arrange it.
Currently, we deliver within Pakistan only. International shipping for Pakistani diaspora is something we are actively working on — stay tuned for updates!